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The Office of the Resident Advocate

Town of North Hempstead residents wanting to get updates on service requests or answers to their questions now have a personalized customer service advocate at Town Hall. Town Supervisor Judi Bosworth says the Resident Advocate is an expansion of the Town’s successful Applicant Advocate service, which helps navigate residents through the building permit process. The Resident Advocate will still have a role helping residents with building department matters, but will now also expand its role to include resident’s concerns with the Highway and Code Enforcement departments.

We want our residents to have a pleasant and positive experience with our Building Department and with issues related to Highway and Code Enforcement. The Resident Advocate will assist and work directly with residents and answer any questions and concerns that they may have.

For  more information or to make an appointment, please contact (516) 869-6311 or email the Resident Advocate, Lauren Summa, at Summal@northhempsteadny.gov.