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North Hempstead’s Project Independence Announces 24/7 Online Access

July 2, 2014
MEDIA CONTACTS: Carole Trottere, Ryan Mulholland, Sam Marksheid, and Rebecca Cheng | (516) 869-7794

North Hempstead’s Project Independence Announces 24/7 Online Access
Members can sign up for transportation, household maintenance and more

North Hempstead, NY –In a continued effort to embrace technology and make government services more accessible to residents, North Hempstead Town Supervisor Judi Bosworth and the Town Board have announced that Project Independence – the Town’s groundbreaking program for seniors – is now offering online services 24 hours a day, 7 days a week.

Members can register for a myriad of senior programs and services through Project Independence’s official website at www.tonhprojectindependence.net, including making reservations for transportation to the supermarket or medical appointments, and requesting household maintenance through the Help at Home program. They also can view and RSVP to the full slate of social and recreational events held on a weekly basis by Project Independence.

“Having Project Independence services available at your fingertips from your home is another way we are making access to government more convenient,” Supervisor Bosworth said. “And don’t worry – if you do not have a computer, you can still call 311 and be connected to a friendly Project Independence representative.”

These new features are part of Phase 1 of Project Independence’s online program – the result of a collaboration with Virtual Health, an information technology company that provides municipal governments and managed care organizations with next generation healthcare solutions. The company has worked diligently with Project Independence to create a custom version of its cloud-based patient engagement and population management platform.

The Town of North Hempstead is working to roll out Phase 2 later this year, which is slated to incorporate tools for seniors and their families to pro-actively manage their health from their homes. These tools will include the monitoring of vital signs, such as weight and blood pressure, the secure sharing of this information with clinical care teams, the automatic generation of alerts, and the ability to communicate with physicians in real time.

Project Independence is working to ensure that the new online services are easy to use and intuitive, even for seniors who are not proficient in using computers, with training classes to be scheduled this fall. A short introductory packet is available to both new and existing members of Project Independence that shows seniors how to get started in a matter of minutes. For questions about Project Independence’s online services, please call 311, or 516-869-6311 from outside the Town.


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